Privacy Policy & Privacy Policy: Our Promises

We will always protect your data by keeping it safe. To help you understand why we need them, below you will find how we use them.

1. We only collect data to improve your experience.
2. We protect your data as if it were our own.
3. You choose what you want to receive – and if you regret it, you tell us and we stop.
4. We never ask you for sensitive personal data

We protect your Privacy

Gadget Shop acknowledges that all information transmitted by the user/member is confidential.

We ourselves are customers of Gadget Shop – and other sites on the internet, so we know very well how to value and respect personal data.

If at any time you need anything on this, we created an email account especially for this reason and we will be happy to receive your message at [email protected]

How we use your information

1. Your name and contact details so we can deliver your purchases. To send you messages regarding your transactions with us via SMS, Viber, email or phone. To send you information via email, SMS, Viber about our new offers or products. To detect and exclude possible cases of fraud. To show you Gadget-shop.gr ads on the rest of the internet. To understand what you and our other customers like.
2. Your payment information (this means your credit card information for example – don't worry, it's 100% secure and encrypted) so we can get paid and issue refunds. To detect and exclude possible cases of fraud.
3. Your communication history with us (which includes what you have told us via email or social media) to provide customer service and support. To train our staff so that when you contact us, you have the best possible experience.
4. Your order history and cart (what you've bought and what you've saved in your cart for another time) to sell you products! To provide you with customer service and support, and to handle any returns. To find out what you like, as well as the rest of our customers.
5. Information about your phone or computer, and how you use our site (this is the information you give us when you are on our site, including your IP address and the type of device you have). To improve our page for you. To protect our page from possible sources of fraud and above all to be able to ensure the 100% security of your personal and our personal data.
6. Information from accounts you give us (practically, what do we do if you connect e.g. your Twitter or Facebook to gadget-shop.gr) we offer you personalized product & offer suggestions that concern you so you can find things immediately that interest you.
7. Contests and Offers. We need to do this so you can win something, enter and claim it!

You don't have to give us any of the above, but if you don't, then you probably won't be able to buy from our site and you probably won't get the best experience we want to give you. But that's your decision – and we respect that. Also, know that we encrypt and anonymize personal data (in such a way that they cannot identify you), when we need to use them for internal processes such as testing our systems, research, statistical analysis, improving our site or developing new services and products. We share this data with third parties to perform and improve our services.

Sharing your information

We do not, and will never, sell any of your personal data information to any third party.

What we do is share data with the following categories of companies as an essential part of being able to offer our services to you:

1. Companies involved in transporting products to you, including payment services, warehouses, logistics companies and transport companies.
2. Professional service providers, such as marketing, advertising, and web support, optimization, and hosting companies, who help us run our online store and keep you updated about new products and services.
3. Payment control services, Cybercrime Prosecution, Consumer Protection services and e-fraud prevention services, so that we can help in cases of malicious use.
4. Companies you have approved yourself, such as social media pages (if you choose to link your account with us).

In the above contexts, we may provide third parties with encrypted & anonymous usage information and statistics about our users, which before doing so, we will ensure that they do not identify you.

Marketing messages and advertisements of Gadget-shop.gr on the internet

If you have given us your consent, we will send you marketing messages via email, SMS, Viber, Facebook Messenger, to inform you about what we are doing and to help you see and find our products.

You can stop receiving updates from Gadget-shop.gr at any time.

To do this, you have the following options:

1. Go to your account settings
2. Click on the deletion link found in each newsletter
3. By replying to our newsletters, saying you want to be unsubscribed
4. By contacting our Customer Service

Once you do, we will update your profile as soon as possible, ensuring that you will not receive any further marketing messages in the future. We ask for your understanding until all our systems are updated (a few days at most – we certainly don't want to bother you!)

One of the things we do is to maintain an online advertising presence, to let you know what we are doing and to be able to find our products and services.

We aim Gadget-shop.gr banners and ads at you when you are on other pages or applications. This is done by using a wide variety of digital marketing and advertising networks, as well as using multiple digital advertising technologies.

The banners and advertisements you see are based on the information we have about you, or from your previous use of Gadget-shop.gr (to better understand: which pages you entered, what you searched for and which products piqued your interest or/ and put in your cart), or from the ads you clicked on Gadget-shop.gr.

How we keep your information

We only keep your information for as long as you are a user or customer of ours. If you choose not to be a user or customer of ours or to delete your data, you can ask us at the email [email protected] to delete the information we have about you.

If there is a necessary reason to keep your data (your credit balance, the guarantee of your products, your returns, etc.) or to prevent any fraud attempts or to ensure the correct observance of the Terms of Use of our page, we may keep some parts of your information, even if you have closed or deleted your account.

We guarantee that our employees who do not need to have access to personal data are prohibited from having it, and that we have taken every measure to secure it, using multiple internal safeguards and some of the most secure programs on the market.

To ensure the confidentiality of the data transfer, we use the SSL-128bit encryption protocol. The system has been certified by Verisign, which specializes in transaction security.

Your rights

1. The right to be informed about how your personal information is being used (like this page!)
2. The right to access the personal information we hold about you
3. The right to request the correction of inaccuracies in your personal data (something you can do yourself, in the My Account section)
4. The right to ask us to delete your data, or to stop processing or collecting it, in some cases
5. The right to stop or ask to receive marketing messages, which you can do in various ways as we said in the Marketing Messages section
6. The right to complain about bad/inaccurate use of your data and to request the restriction of their processing
7. The right to request that we transfer the data we hold about you (or part of it) to another service

If you ever want to exercise any of your rights, have a complaint or simply want to ask us something about it, please contact us at [email protected]

Cookies

A cookie is a small electronic file, usually consisting of letters and numbers, which is sent by a website and stored on the user's electronic device, allowing the identification of the specific device. Cookies play a very important role in the general functioning of the internet as they contribute to optimizing the user's browsing experience on the internet.

At www.gadget-shop.gr we use Cookies to improve your experience when using our website as well as to maintain information which is used for the need of statistical studies and store your favorite products for a certain period.

Changes to how we protect your Personal Data

There is a possibility that we change this page from time to time, in order to describe to you precisely and up-to-date, how we process your data.

If we make significant changes, we will make it absolutely clear on the Gadget-shop.gr page or other Gadget-shop.gr services, or through other means such as email communication, so that you can see first and judge whether you agree with the new changes, before choosing to use Gadget-shop.gr.

Code of Ethics

The operation of the store is governed by the use of the current Code of Ethics. For more see here.

How to contact us

Please do not hesitate to contact our team, who are more than happy to serve you and answer any questions you may have.

You can use our contact form or call us at 218 218 1418, Monday to Friday 09:30-17:30

The controller for your personal data when you use our services is:

Gadget Shop
218 218 1418
Aeschylus 9
66133 , Drama, Greece